Faira for travel
Answer every traveller in their own language
Faira handles enquiries, quotes, bookings and disruption support 24/7 in over 100 languages, across phone, WhatsApp, Instagram, chat and email.
10.000+ Customers
Built for
The travel businesses Faira helps
Tour operators
Quotes trips by season and party size, then holds the deposit.
Travel agencies
Answers in the traveller's language and hands complex trips to staff.
Airlines
Handles baggage, change and disruption questions at peak volume.
Holiday rentals
Confirms availability and house rules, then drives direct bookings.
Cruise operators
Explains cabins, itineraries and balance payments before departure.
Adventure travel
Checks fitness, kit and permits before confirming a place.
Corporate travel
Triages policy questions and escalates changes to duty staff.
Online travel platforms
Resolves booking queries instantly across chat and email.
100+
Languages supported
Every traveller is answered in the language they wrote in, without hiring for each market you sell to.
2.4x
More bookings from enquiries
Quotes, availability and payment links go out in minutes, while the trip is still being planned.
94%
Faster support during disruption
Delays, cancellations and changes are triaged instantly and escalated with the booking reference attached.
From daydream to departure
Turn every travel enquiry into a confirmed bookingpaid depositreturning guestconfirmed booking
Travellers plan across time zones and compare four operators at once. Faira answers instantly in their language, builds the quote, takes the deposit and stays with them through to departure.
Answer itinerary and availability questions
Dates, inclusions, transfers, group sizes, visas and seasonality answered accurately from your own trip content.
Quote, hold and take deposits
Pricing per party and season shared instantly, with secure payment links for deposits and balances so bookings do not stall.
Serve every market natively
Detect and reply in the traveller's language, keeping tone and detail consistent across all your channels.
Handle disruption without a queue
Delays, weather changes and cancellations triaged by urgency, then escalated to duty staff with the booking context attached.
Pre-departure and post-trip follow-up
Documents, reminders, upsells such as excursions or transfers, and review requests sent automatically at the right moment.
End to end
How Faira supports the whole traveller journey
One inbox across time zones
Calls, WhatsApp, Instagram, live chat, email and web forms in one queue, with one history per traveller.
AI agents trained on your trips
Itineraries, policies, baggage, visas and payment terms answered around the clock.
Works with your booking stack
Connect your CRM, calendar and automation tools so enquiries, quotes and notes land where your team already works.
Routing by market and product
Send each enquiry to the right specialist by language, region, product line or value.
Campaign enquiries converted
Seasonal ads and click to chat campaigns answered instantly, with trip interest already captured.
Groups and agents supported
Group requests, agent enquiries and multi-party bookings gathered in one structured thread.
Clear commercial insight
Response times, quote conversion and enquiry sources by market and product.
Stable in peak season
Hundreds of concurrent conversations handled, so a sale launch never becomes a backlog.
Secure traveller data
EU hosted infrastructure, role based access, audit trails and encryption in transit.
- Answered in seconds, not voicemail
- Handover with full context attached
- 99.99% uptime
CONNECT
Get started in 10mins
Anyone can get Faira up and running, no coding skills required.
Create your AI receptionist
Select voice, language, and a welcome message. Your agent is ready in seconds.
Define in-call behaviour
Set call handling, transfer rules, and how you want transcripts and summaries delivered.
Let the AI take your calls
Link Faira to your existing number or a new line. It answers every call instantly.
Pricing
Simple pricing, 14 days free
Faira knows your services, your area, and your customers. Always learning, always improving.
Try it in 5mins
Plan includes
- 25 AI conversations a month
- 5 AI voice minutes
- 100 active contacts
- 1 simultaneous call
- Web chat
Pro
Plan includes
- 250 AI conversations a month
- 50 AI voice minutes
- 1,000 active contacts
- 1 simultaneous call
- 1 phone number
Business
Plan includes
- 1,000 AI conversations a month
- 250 AI voice minutes
- 2,500 active contacts
- 2 simultaneous calls
- 1 phone number
Enterprise
Plan includes
- Custom AI conversations allowance
- Custom AI voice minutes allowance
- Custom contacts allowance
- Custom simultaneous calls
- Custom phone numbers
FAQ
Questions?
We've got answers
Stay on top of revenue opportunity
Go live in 10 minutes. No technical setup required.