Faira for healthcare
Never miss another patient call
Faira answers, triages and books for your practice 24/7 across phone, WhatsApp, Instagram, chat and email, so your team can stay with the patient in front of them.
10.000+ Customers
Built for
The healthcare businesses Faira helps
GP clinics
Books and reschedules appointments and triages urgent requests.
Dental practices
Fills cancellations, confirms prices and reduces no shows.
Aesthetic clinics
Qualifies treatment interest and books paid consultations.
Physiotherapy
Captures injury detail and books the right length of session.
Mental health
Responds with care, screens gently and escalates risk to a human.
Optometry
Handles eye test recalls, frames questions and bookings.
Chiropractic
Answers first visit questions and books initial assessments.
Specialist clinics
Checks referral requirements before a consultant slot is used.
38%
Fewer no-shows
Confirmations, reminders and easy rescheduling go out automatically, so chairs and consultation rooms stay full.
3x
More appointments booked
Every call, DM and form is answered on the spot, then booked straight into the right clinician's diary.
0
Missed patient calls
Faira picks up during clinics, lunch cover, evenings and weekends, so no patient is left with a ringing phone.
From ringing phone to booked visit
Turn every patient enquiry into a confirmed bookingfilled chairreturning patientconfirmed booking
Reception cannot answer a call while checking in a patient. Faira takes every enquiry the moment it arrives, captures the detail your clinicians need and books the visit before the patient calls somewhere else.
Answer every patient call, day or night
Reception is never on hold. Faira greets each caller, understands the reason for contact and handles new enquiries, rebookings and general questions in natural conversation.
Book, reschedule and confirm in the diary
Live availability by clinician, room, treatment length and location. Appointments, changes and cancellations are written straight into your practice calendar.
Collect intake details before the visit
Reason for visit, insurance or payer, referral source, medication notes and preferred contact method are captured in the thread and attached to the patient record.
Triage urgency and escalate safely
Urgent symptoms, safeguarding language and out of scope requests are routed to a human immediately, with the full transcript and a short summary attached.
Consent and privacy handled in the thread
Consent for personal and health data is requested and recorded before details are stored, with EU hosting, encryption in transit and role based access as standard.
End to end
How Faira supports the whole patient journey
One inbox for the whole practice
Calls, WhatsApp, Instagram, live chat, email and web forms in a single queue, with one history per patient instead of seven tabs.
AI agents trained on your clinic
Treatments, pricing, preparation instructions, parking and opening hours answered accurately, around the clock.
Works with your systems
Connect your calendar, CRM and automation stack so bookings, notes and next steps land where your team already works.
Routing by clinician and specialism
Send each patient to the right practitioner by treatment, language, location or shift, with context already attached.
Turn enquiries into treatment plans
High-value treatment enquiries get an instant answer, a booking link and a follow-up if they go quiet.
Recalls and follow-up care
Six month checks, hygiene visits, reviews and post-treatment care reminders sent to the patients most likely to book.
Clear practice insight
Response times, booking rates, no-shows and enquiry sources, attributed back to the channel that started the conversation.
Calm under peak demand
Monday mornings and campaign spikes handled in parallel, so hundreds of patients are helped without a queue.
Built for sensitive data
EU hosted infrastructure, audit trails, encryption in transit and single sign on for larger groups and multi-site practices.
- Answered in seconds, not voicemail
- Escalation with full context attached
- 99.99% uptime
CONNECT
Get started in 10mins
Anyone can get Faira up and running, no coding skills required.
Create your AI receptionist
Select voice, language, and a welcome message. Your agent is ready in seconds.
Define in-call behaviour
Set call handling, transfer rules, and how you want transcripts and summaries delivered.
Let the AI take your calls
Link Faira to your existing number or a new line. It answers every call instantly.
Pricing
Simple pricing, 14 days free
Faira knows your services, your area, and your customers. Always learning, always improving.
Try it in 5mins
Plan includes
- 25 AI conversations a month
- 5 AI voice minutes
- 100 active contacts
- 1 simultaneous call
- Web chat
Pro
Plan includes
- 250 AI conversations a month
- 50 AI voice minutes
- 1,000 active contacts
- 1 simultaneous call
- 1 phone number
Business
Plan includes
- 1,000 AI conversations a month
- 250 AI voice minutes
- 2,500 active contacts
- 2 simultaneous calls
- 1 phone number
Enterprise
Plan includes
- Custom AI conversations allowance
- Custom AI voice minutes allowance
- Custom contacts allowance
- Custom simultaneous calls
- Custom phone numbers
FAQ
Questions?
We've got answers
Stay on top of revenue opportunity
Go live in 10 minutes. No technical setup required.