Faira for hospitality
Every booking answered, every guest looked after
Faira takes reservations, answers guest questions and handles requests 24/7 across phone, WhatsApp, Instagram, chat and email, so your front desk stays with the guests in the room.
10.000+ Customers
Built for
The hospitality businesses Faira helps
Hotels
Takes reservations, upsells rooms and protects direct bookings.
Resorts
Answers package and facility questions across every language.
Restaurants
Books, moves and cancels tables and records dietary needs.
Event venues
Qualifies date, headcount and budget, then books the site visit.
Cafes and bars
Handles opening hours, group bookings and DMs after close.
Guest houses
Replies instantly when nobody is on the desk, and takes the booking.
Serviced apartments
Manages long stay enquiries, check in details and extensions.
Catering companies
Captures guest count, menu and venue before quoting.
31%
More direct bookings
Guests who message get an instant answer and a direct booking link, so fewer reservations leak to third parties.
45%
Fewer no-shows
Confirmations, reminders and one-tap rescheduling keep tables and rooms occupied.
0
Missed reservation calls
Faira answers during service, on changeover and long after the desk closes for the night.
From enquiry to check-out
Turn every guest message into a direct bookingfilled tablefive star reviewdirect booking
Guests ask about availability at midnight and book with whoever replies. Faira answers instantly in their language, takes the reservation and remembers the preferences that make the stay feel personal.
Take reservations and manage changes
Live availability by room type, table, covers and service window, with confirmations, reminders and easy rescheduling to protect occupancy.
Answer guest questions instantly
Check-in times, parking, accessibility, menus, allergens, pets, spa hours and local recommendations answered accurately, day or night.
Capture preferences and special requests
Dietary needs, occasions, late arrivals, cots and room preferences recorded on the booking and passed to the team before arrival.
Greet guests in their language
Over 100 languages handled natively, so international guests get the same warm service as your locals.
Upsell and follow up automatically
Upgrades, dinner reservations, spa slots and late checkout offered at the right moment, with review requests after departure.
End to end
How Faira supports the whole guest journey
One inbox for every property
Calls, WhatsApp, Instagram, live chat, email and web forms in one queue, with one history per guest.
AI agents trained on your venue
Rates, policies, menus, facilities and opening hours answered accurately around the clock.
Works with your booking systems
Connect your calendar, CRM and automation stack so reservations, notes and requests land where your team already works.
Routing by department
Reservations, events, housekeeping and maintenance requests reach the right team with context attached.
Direct booking recovery
Guests browsing third party sites get an instant answer and a direct link, protecting your margin.
Events and group enquiries
Weddings, meetings and large parties captured in one structured thread and routed to the events team.
Reputation on autopilot
Post-stay follow-ups collect feedback early and invite happy guests to review publicly.
Clear commercial insight
Response times, conversion by channel and enquiry sources across every property.
Secure guest data
EU hosted infrastructure, role based access, audit trails and encryption in transit.
- Answered in seconds, not voicemail
- Handover with full context attached
- 99.99% uptime
CONNECT
Get started in 10mins
Anyone can get Faira up and running, no coding skills required.
Create your AI receptionist
Select voice, language, and a welcome message. Your agent is ready in seconds.
Define in-call behaviour
Set call handling, transfer rules, and how you want transcripts and summaries delivered.
Let the AI take your calls
Link Faira to your existing number or a new line. It answers every call instantly.
Pricing
Simple pricing, 14 days free
Faira knows your services, your area, and your customers. Always learning, always improving.
Try it in 5mins
Plan includes
- 25 AI conversations a month
- 5 AI voice minutes
- 100 active contacts
- 1 simultaneous call
- Web chat
Pro
Plan includes
- 250 AI conversations a month
- 50 AI voice minutes
- 1,000 active contacts
- 1 simultaneous call
- 1 phone number
Business
Plan includes
- 1,000 AI conversations a month
- 250 AI voice minutes
- 2,500 active contacts
- 2 simultaneous calls
- 1 phone number
Enterprise
Plan includes
- Custom AI conversations allowance
- Custom AI voice minutes allowance
- Custom contacts allowance
- Custom simultaneous calls
- Custom phone numbers
FAQ
Questions?
We've got answers
Stay on top of revenue opportunity
Go live in 10 minutes. No technical setup required.